Travertine pavers

Our new pavers arrived today. Loving them! Felt sorry for the guys who had to lug them oh-so-carefully from the front to the back of the house. Half way there today but a pity it is forecast to be mid 30's tomorrow.

General update

So it seems getting Eden Brae involved does net results from Concept Pools. Within 30mins of finishing my phone call with EBH Management, I had a phone call from the Finishing Supervisor that I have been trying to contact. (He should be able to get to us sometime next week, weather depending.) Thank you for following up, EBH. I was at my wits end with them.

A great segue into how FANTASTIC Eden Brae have been post build. The level of service has been nothing short of fantastic and we aren't even at the 13 week maintenance period yet. All the issues I highlighted in an earlier post have been addressed and today I even had new fans installed to replace the ones that had been acid washed by a tradie. I have never been made to feel that I was not important or to 'move on' as my house was finished as you often hear about the building experience.

And today saw our home turn from cool white to warm white. Yay! What a difference it makes to the feel of the house. So much cosier. The sparkies also installed an extra downlight for us, fixed the motion sensors and put the new fans in place. Yet to come back with the stair lights that they didn't have the globes for.

This morning also saw a guy from New Fidelity come out to double check on our requirements and our cabling for the media room. All looks good to go ahead with a tentative install date of 11/12/13
* 70” Sharp HD TV
·           Custom programmed New Fidelity Smart Remote control system (with colour touch screen) that allows equipment to be controlled through joinery + charging cradle
·           Monitor Audio wall mount speaker package – 4 x white cube wall mount speakers with matching subwoofer in white – centre speaker will sit on joinery
·           Wall mount brackets for above speakers
·           Denon Home Theatre Receiver
·           Apple TV
·           Internet switch for media room
*          Humax Digital TV Recorder with ICE TV
Can't wait to watch some movies and great sporting matches in this room.

Pools continued

I have had replies from a couple of previous clients of Concept Pools.

"Kerith, I didn't realise that was who you used. We used them too as they had a relationship with our builder as well. We didn't know what we didn't know and our pool was not free from issues and required some intense management to get finalised and fixed. That being said, we have been using and enjoying the pool for a while now! It is frustrating that one spends all that money and still have to deal with frustrations and oversights. I can't remember names but they put the wrong gemtex inside our pool! I rang them during the install and they wouldn't admit it was wrong- then finally agreed it wasn't what we ordered and said that it was a more expensive product do we should be happy!! We weren't and made them change it, then the pool was leaking and other frustrations .....I have gotten over it all now but it wasn't delivered on time and had issues all along the way!! We didn't know we needed to ask for the fountain to have a switch inside, weren't offered options for filters and the light positioning is terrible. We didn't know and weren't asked where we wanted them and of course once we saw where they were it was too late to change!! Wasn't happy Jan!"

"Don't like to say it but "I told you so!" You should be happy with the end result though."

Seems like I am in for a battle to get things finished. Another day is another day without ANY communication from them despite messages asking for a call today. Not sure what to do or where to turn??

Concept Pools

I have been asked by a few people about my experience so far with Concept Pools, specifically if I would recommend them. Publicly, my answer is that the jury is still out on that one.
I would change the way I went about the whole process. In my naivety  and desire to make things easier on myself, I made the assumption that engaging the services of Concept Pools would be a good move. Concept have an office at Home Options Gallery and build the pools for Eden Brae's display homes so I thought there was a link there between the two. Nothing could be further from the truth as confirmed in an email from the owner today. I went with Concept thinking that the two companies would help to make the process smooth and didn't even shop around for competitive quotes.

I have found the people I have dealt with to assume that I have knowledge on pool building and get frustrated with my questions; I have found communication delays to be less than desirable either by email or phone call; I am unsure about the quality of the build as to date I only have a concrete shell; I have been asked to keep Eden Brae management out of my email correspondence (I CCed one into my last one) as it has 'nothing to do with them'; I was told before signing that it would take a week to finish off the pool once the house was completed. I was not told that 'week' would be over stages with long gaps due to situations outside their control from other companies. One week is now in an ideal world, according to them;

So to date, we are still waiting for the Finishing Supervisor to contact the landscaper to schedule a time to start his work laying pipes. We were expecting that to be done about 2 weeks ago.

Read this and make your own decision about whether you would use them. I'll keep you posted.

PHOTOS - landscaping progress

Beauty in building - The Ruby Room!

I have been trying to work out how I can incorporate beauty/grooming treatments into my building blog and I got stuck - no idea apart from needing a good massage to relieve the tensions of building. My friends, Mike & Jemma, have recently taken over The Ruby Room in Westfield Hornsby (down near Woolworths) Jemma has managed the place for years and looked after me VERY well. The beautiful couple have bought out the previous owners. Nothing like starting a business and planning a wedding at the same time. If you are in need of a little pampering or deforestation, call in to see Jemma (9476 6672) - she will look after you even more so if she knows I sent you.

Things I love (and not so much) in the bathrooms

After living in the house for a week or so, I thought I would tell you what I think about the bathrooms. This will be particularly helpful for those building themselves.

I love the handheld shower heads. Brilliant for hair washing with young daughters and easy shower cleaning.

Hmmmm - we cannot have an open window and fully open slats. Design error.

Best thing ever! Nightlight near the toilet. Actually gives enough light for the whole landing upstairs.

The narrower design of the internal bowl means we are getting a lot more, um...skid marks!

I was going to add that the height of the shelves means that larger items cannot stand up (eg. hairspray, moisturiser) but I then discovered that the shelves are actually adjustable.