About Me

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I am a SAHM who does work from home occasionally, dedicated to raising 3 Godly, independent, healthy children. Loving the home building process though it is not without challenges. I have fairly free reign over the creative aspect of the project...just not the financial side!
Showing posts with label Quiklec. Show all posts
Showing posts with label Quiklec. Show all posts

Thursday, October 31, 2013

Warm versus cool

A word of warning for those yet to go through their HSI appointment (electricals) with Eden Brae - if you have a preference for colour of your glow, make sure you state it even if you aren't asked about it. The HSI appointment can be daunting especially if your upgrade list is long. So many decisions are made that can be the make or break for a room or the way a house functions. I was not asked what colour I would like my 100 (yes, 100) downlights. I remember walking into my house when the electricals were done and thinking oh, NO! The cool fluro look was not what I was wanting to achieve. Rough calculations showed me that I was looking at about $2K to change them over - um, no, not in a hurry! I left that issue in the too hard basket.
Fast forward to yesterdays electrical maintenance visit. Apart from waiting at the house in the morning as I was told that they would be there then, the guys were fantastic. A real credit to their company, Quiklec. Pleasant, clean, efficient, accommodating, nothing was an issue even though some of the work was a little more difficult than they first thought (possibly due to work not being done correctly earlier). AJ from re-do my space hung out with me for the 3 hours they were there to ensure the lights were place correctly. She subtly asked one of the guys if there was anything we could do about the LED downlights given we were not given a choice and hence the default option was installed. Chris seemed to think that replacing them was not going to be a major issue as we had not moved in yet and used them much at all. We crafted an email to the company and I received a call today that Quiklec would replace them for me. Oh my! I am ecstatic and so is AJ. For my home, it will be a much nicer tone and it will now be the same as the lamps that we have bought. Thankyou Quiklec for your customer service.

We also experienced a plumbing issue today. The powder room toilet won't flush and the water keeps running. Eden Brae have sent a plumber out early tomorrow to investigate for me and to look at a possible leak in the rainwater tank piping.