This blog post is more for EBH to read (!) and for me to have made a note for when/if they ask for feedback at the end of the process.
There has been discussion on the forum I participate in lately about inconsistent pricing. I don't know why but this makes me an angry Kerith! So clients were saying that they received a price for an item at tender which differed to the price they were given at their HOG selection appointment eg. overhead cupboards, pot drawers etc. Sometimes the tender price was more, sometimes less. Surely, an overhead cupboard is the same price with the same company whether you request it in tender stage or just after. Comments were made that it seems like the tender presenter just guesstimates. This does not inspire confidence in the EBH process at all.
Further to my post yesterday about the cool website from one of Eden Brae's competitors....I sent a link to my lovely Manager Bev. She forwarded it on to the Home Option Gallery Manager who was quite interested. They can see the benefit for EBH & their clients. A company has done something similar for a few builders and it has only recently gone live. Maybe next time I build an Eden Brae house....;-) (Brad doesn't read this blog, does he?!)
About Me
- Kerith
- EDIT - Now a 'work at the local school' mum a few days a week while juggling the job of parenting 3 teenagers! I am a SAHM who does work from home occasionally, dedicated to raising 3 Godly, independent, healthy children. Loving the home building process though it is not without challenges. I have fairly free reign over the creative aspect of the project...just not the financial side!
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