It has been a while. Nothing much has happened on the house front and school holidays are in full swing here.
I happened to look at Eden Brae Connect tonight (a portal for customers) and I noticed a PCV sitting there that has not yet been forwarded to me - my Di Lorenzo upgrades. We requested (at great cost) floor to ceiling tiling in the ensuite and the main bathroom (wet area portion only) figuring it was a worthwhile investment. Signed off on the quote 2 weeks ago.
This PCV from EB has this line item added in...
"Provide additional installation charges due to full height wall tiling to Ensuite/Bathroom to include:
* Return trip by plasterer to install cornice
* Additional room clean
- $650"
No-one has mentioned this additional charge EVER. Was DiLorenzo meant to discuss this with us when we requested floor to ceiling tiling? Is this something EBH should have talked about? Common courtesy I would think rather than slapping it on a variation AFTER we have accepted the Di Lorenzo quote and it is too late to change it. The bathrooms had better be sparkling clean on handover!!
About Me
- Kerith
- EDIT - Now a 'work at the local school' mum a few days a week while juggling the job of parenting 3 teenagers! I am a SAHM who does work from home occasionally, dedicated to raising 3 Godly, independent, healthy children. Loving the home building process though it is not without challenges. I have fairly free reign over the creative aspect of the project...just not the financial side!
Hi.. They did the same to us... i guess they do that to everyone.. we asked EB and they said they have to charge it.. DiLorenzo should let the clients know about this..
ReplyDeleteby the way we have our formwork done..:)
Good luck...
Well done on your formwork.
ReplyDeleteI tell you they are going to get a call from me today even if it just makes me feel better. It obviously isn't going to change things for us but if it helps someone else in the future, I'll be happy. Procedures need to change.