A further update

Well....I emailed my Manager (Bev), CCing in my CSA (Rania) and my Site Supervisor (Troy) to let them know how disappointed I was with the facade as it stands.
"I just wanted to let you know of my gripe with our facade. Firstly, it seems to be an Eden Brae error and secondly, one that we didn't pick up on or think to check when going over the plans.
Excuse my non-technical speak but on the advertised Boston facade, each stackstone pillar has a passageway between the house & said pillar. This obviously isn't the case with our house. Going back to the signed plans, indeed our construction has been done according to these plans. I am wondering why there was a change and if there is a valid reason, why this was not pointed out to us, the clients? I honestly do not like the way these pillars look and worry that it will be too much stackstone when it gets added.
I understand that there is probably little that can be done about it now but I am really just looking for an explanantion."

Ever-efficient Bev came straight back...
"Its good to hear from you, but I am sorry for this reason!!
 I have just asked our designer to look at your plans and advise why the piers were been drawn this way. I am guessing that it could be that this wall carries the walls and brickwork for Bedroom 1 above.  Without the full piers, the bedroom above could not be supported. When I have further clarification, I will get back to you immediately. "

I am not sure this is the reason as we have not changed anything upstairs. No extra support needed. Possibly the photo was not the correct design in the first place??